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Testimonials

Our Customers’ Testimonials

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Great travel experience

The 3 days with Mohamed was a great experience. Mohamed is a responsible, nice, caring and interesting guy, who speaks perfectly Spanish and English, and is the best guide I’ve ever met. The price was reasonable, and they’ve tried their best to satisfy our requests. All 5 of us had an unforgettable time, and were really impressed by the amazing view and the profound culture of this magical country, which definitely thanks to the guide’s deep knowledge and his detailed explanation of the history, custom, etc.
The memory of the starry night in the desert, the fantastic view on the way, and the great company that Mohamed gave us highlight our travel in Morocco. It’s the first time I went to Africa, and I promise I will go again.
Don’t hesitate to choose this company.

很棒的旅行社,导游人很好,很活泼,之前一直担心沙漠团的质量会受到旅行社的影响,但事实证明并没有让我失望。讲解很耐心,默罕默德对摩洛哥文化的了解也很深入,他的英文、西班牙语都很好,是个值得信赖的公司~

Visited December 2015

The real deal

I’m writing on behalf of my mom. She’s 57 and she traveled with a friend of hers, also about her age. They wanted to go to Morocco to get the real Morocco experience which you sometimes don’t get when you arrange a travel deal with a travel agency in your own country. I found this travel agency on tripadvisor and Hamza and Asma were the best from the very beginning. They took care of all my mother and her friend’s needs, Hamza was always there to make sure everything was just perfect. My mom has just landed and she can’t stop speaking about how amazing everything was. She said both Hamza and the driver Khalid were great. They took care of EVERYTHING, from hotels bookings, airport pickups and drop-offs, some of the meals, guide tours, local host families and drivers. Everything 1000%.

Visited October 2015

Fantastic value and fantastic service

As a group of 15 women on a hen do on a short 3 night break, we wanted to have everything as organised as possible so as not to waste time and to get the best out of our trip.

I had contacted a couple of other agents, including the hotel we were staying at, but none of the other agents replied and the hotel said they couldn’t help even though they had their own travel agent on site! I thought I’d try one last time a few days before we were due to leave and I stumbled across Morocco Best Travel. I explained how many we were and what we wanted to do – I had a reply within 15 minutes with a full breakdown of the trips I’d asked for, times for pick up, drop off and prices! They asked for a really small deposit of 500 dirhams in total through paypal, but it wouldn’t accept dirhams. I was told not to worry, they’d sort it at the hotel when we arrived. I explained that we wouldn’t get there until after 10pm, but they said that wouldn’t be a problem.

Unfortunately we were delayed at the airport which meant we missed meeting them that night, but the following morning our guide was there as promised to take us on a camel ride. He wouldn’t take payment until after the ride and actually advised us to have the shorter cheaper ride rather than taking advantage and making us pay more – he was right too, 1 hour on a camel was enough. The guide telephoned Hamza for me so I could speak with him to make arrangements to meet that evening to sort the rest of the trip and pay.

Hamza and Mohammed met us half an hour before we were due to leave and explained patiently to all 15 of us the rest of the trips, and as not everyone was doing everything, it was pretty complicated! However it was sorted really quickly.

They then took us to a really lovely restaurant where the food was really lovely – options of pizza, pasta, and Moroccan dishes. My bill came to less than £10 for pasta, bread and half a bottle of wine. It was all very good.

From there we went for rooftop cocktails where we enjoyed the view, and from there they took us to a bar for dancing. Hamza and Mohammed stayed with us all evening which made us feel very secure.

The following morning we were taken on a sightseeing trip of Marrakech and the markets, where our own guide had been arranged for us. The time was our own and we could have stayed out for as long or short as we liked. Again, having the guide with us was very reassuring as it would have been really easy to get lost!

In the evening we were taken to see a show with dinner. Mohammed stayed with us so our transport was waiting to take us back to our hotel.

Overall, we were really impressed with the service, everything was well organised, they were really patient and tried very hard to ensure we enjoyed our stay. They even gave the bride to be a gift which was such a lovely gesture.

If you want a trip that you can tailor to suit your needs, that’s well organised and good value, then I would recommend Morocco Best Travel!

Visited September 2015

Truly amazing and unique tour!!!!

We wanted to explore Marrakech and that’s exactly what we did with Hamza. We stayed near the Souk and were trying to find a good private tour operator, that’s when we found Hamza. Unfortunately, he was not as obviously located as other operators, but nevertheless I think anyone looking for a tour really needs to find this place!
Hamza took care of us, we were a group of 6 females in our twenties. We were taken to the High Atlas mountains where we were introduced to 2 local families in the mountains. The first family treated us to real Moroccon tea, made by the elder male of the family with great passion. The second family cooked us all an authentic Moroccon lunch. We actually got to see how real Moroccons lived, got away from the commercial Marrakesh souks and had a real authentic experience. Hamza was especially great during this tour through the Atlas mountains, guiding us through paths and supporting us wherever we came across difficult barriers. Something which stood out to us was Hamza’s warm and welcoming personality, he shared some of his personal experiences and stories with us and we really felt as though it was a friend showing us around.
Hamza accommodated the fact we were a group of girls by taking us through to a stall producing real Aragon oil.

I would say the only reason for you to consider any other tour is if this company is not available on the dates you require. It truly turned our Marrakech experience into something unexpected and we felt privileged to meet up with the local community.

Visited November 2013